Community safety
Last updated 23 June 2026
fixy is built on trust: reputation, neighbour vouches, verified businesses, and zone moderation. Those safeguards help, but the most important one is you. Here’s how to stay safe.
When you meet and pay
Choose somewhere busy and well-lit: a mall, a market, a bank entrance. Bring someone with you when you can, and meet during the day.
See and test the item in person first. For a service, agree on exactly what’s included before any money changes hands.
Pay when you’ve received the item or the work is done. Be wary of anyone who insists on full payment upfront before you’ve seen anything.
Deposits, “delivery fees,” and “clearing charges” paid in advance to a stranger are the most common scams. Walk away.
Spotting a scam
A pristine item far below its worth, with pressure to “pay now,” is a classic trap. Slow down.
Chat on WhatsApp or by call so you have a record. Be cautious if someone rushes you off-platform or refuses to talk by phone.
No genuine fixy deal needs your bank password, card PIN, or a one-time code. fixy will never ask for them, and neither should a buyer or seller.
What fixy’s safeguards mean
A reputation score and neighbour vouches show how others have found a member. A verified business badge means a zone admin checked that business’s documents at the time of review. A community price cap (₦50,000 by default, sometimes lower per zone or category) keeps deals low-stakes.
These are strong signals, but they’re not guarantees. fixy connects neighbours. We don’t process payments, handle items, or sit in on your conversations. Use the signals, then use your own judgement on every deal.
Report anything off
Every listing has a Report option. If something looks like a scam, is unsafe, or breaks the rules, report it. A zone admin reviews reports and can hide listings and suspend accounts. Reporting is how the community keeps itself safe, so please don’t hold back.